Privacy Policy

Introduction

AlignCX Consulting ("AlignCX," "we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website or engage with our services.

By using our website, you agree to the collection and use of information in accordance with this policy. If you do not agree, please do not use our website.

Information We Collect

We may collect the following types of information:

• Contact information — name, email address, phone number, and company name provided through our contact or diagnostic request forms.
• Usage data — information your browser sends when you visit our site, including IP address, browser type, pages visited, and time spent on pages.
• Communications — emails and messages you send to us, which we retain to respond to your inquiries and improve our services.

We do not collect sensitive personal information such as financial data, health records, or government identification numbers through our website.

How We Use Your Information

We use the information we collect to:

• Respond to inquiries and diagnostic requests
• Communicate about our services, engagements, and proposals
• Improve the content and functionality of our website
• Comply with legal obligations
• Protect the security and integrity of our business and website

We will not use your information for unsolicited marketing without your consent, and we will never sell your personal information to third parties.

Data Sharing

We do not sell, trade, or rent your personal information to third parties. We may share information in limited circumstances:

• Service providers — trusted third parties who assist in operating our website or business (e.g., email providers, website hosting), subject to confidentiality obligations.
• Legal requirements — if required by law, court order, or governmental authority.
• Business transfers — in the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

Cookies

Our website may use cookies and similar tracking technologies to enhance your experience. Cookies are small files stored on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, some website features may not function properly without cookies.

We use cookies for analytics purposes only (e.g., understanding which pages are visited most frequently). We do not use cookies for advertising or behavioral tracking.

Data Security

We implement reasonable administrative, technical, and physical security measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

We retain your information only for as long as necessary to fulfill the purposes described in this policy, or as required by law.

Your Rights

Depending on your location, you may have rights regarding your personal information, including the right to access, correct, or delete data we hold about you. To exercise any of these rights, please contact us using the details below.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies before providing any personal information.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically.

Contact

If you have questions or concerns about this Privacy Policy, please contact us:

AlignCX Consulting
Email: charrison@aligncxs.com
Phone: (301) 741-5538